The all-in-one platform for managing client support across multiple organizations. Track tickets, log time, generate invoices, and convert bugs into features - all in one place.
No credit card required. 14-day free trial.
Everything you need to support clients
Built by support teams, for support teams. Every feature designed to save time and delight customers.
Create, track, and resolve support tickets with intelligent routing and priority management.
Manage multiple client organizations from a single dashboard with isolated data and billing.
Four distinct roles (Admin, Support Lead, Support Staff, Client) with granular permissions.
Built-in time logging for every ticket with automatic invoice generation at month end.
Real-time messaging between support staff and clients within each ticket context.
Track resolution times, ticket volumes, team performance, and client satisfaction metrics.
See how we compare
We built the features other platforms forgot. Compare us to the competition.
| Feature | SupportDesk | Zendesk | Freshdesk | Intercom |
|---|---|---|---|---|
| Multi-tenant organizations | - | |||
| Built-in time tracking | - | - | - | |
| Automatic invoicing | - | - | - | |
| Bug to feature conversion | - | - | - | |
| Dual approval workflow | - | - | - | |
| Self-hosted option | - | - | - | |
| No per-agent pricing | - | - | - | |
| Open API |
Plans for every team size
Simple, transparent pricing. No per-agent fees. No hidden costs.
For small teams just getting started
Loved by support teams
"SupportDesk cut our ticket resolution time by 40%. The time tracking and invoicing alone saved us 10 hours per week."
"Finally, a ticketing system that understands agencies. Managing 50+ clients with separate billing used to be a nightmare."
"The bug-to-feature conversion workflow is brilliant. Our clients love seeing their requests become product improvements."